OUR POLICIES

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from https://planetbaghub.shop/.

By using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device.

Device Information:

Web browser
IP address
Time zone
Cookies installed on your device

Additionally, when you make or attempt to make a purchase, we collect:

Order Information:

Name
Billing address
Shipping address
Email address
Phone number

2. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience and improve our services.

Types of Cookies We Use:

Essential Cookies – Required for website functionality such as checkout.
Analytics Cookies – Help us understand user behavior.
Marketing Cookies – Used for advertising and tracking campaigns.
Functionality Cookies – Remember your preferences.

Third-Party Cookies: We may use trusted services such as Google Analytics and Facebook Pixel. These services may store cookies on your device.

Managing Cookies:

You can disable cookies through your browser settings. However, disabling cookies may affect certain features such as checkout.

3. How We Use Your Personal Information

Process and fulfill orders
Communicate with you about orders and support
Screen for fraud and security risks
Improve website performance
Send marketing emails only with your consent

You can unsubscribe from marketing emails at any time.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under your consent, performance of a contract, compliance with legal obligations, and legitimate business interests.

5. Data Security

Your information is securely protected. We use industry-standard security practices, including SSL/HTTPS encryption where enabled by the hosting environment. Because we currently offer Cash on Delivery (COD), we do not collect, process, or store credit/debit card or banking information on our website. Customer information is handled for order processing and delivery.

6. Sharing Your Personal Information

We may share your information with trusted service providers involved in website hosting, analytics, order fulfillment or delivery. We may also share information if required by law or to protect our rights.

7. Do Not Track

We currently do not respond to “Do Not Track” signals due to the lack of consistent industry standards.

8. Data Retention

We retain your order information for our records unless you request deletion, subject to applicable legal requirements.

9. Your Rights

If you are a resident of the EEA or California, you may have rights to access, correction, deletion, data portability, withdrawal of consent, and objection to processing. Contact us to exercise applicable rights.

10. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page.

12. Contact Us

For more information about our privacy practices or if you have any questions or requests, please contact us.

Business Information

Business Name: Planet Bag Hub

Business Days: Monday To Friday (8 AM–5 PM)

Customer Support: 24/7 Hours

Business Phone: +1 713-266-5999

Email: support@planetbaghub.shop

Business Address: 7501 Harwin Dr. C-103D, Houston, TX 77036, United States

Response Time: We are committed to responding to all inquiries within 24 Hours.