OUR POLICIES
Payment Policy
At Planet Bag Hub, we offer Cash on Delivery (COD) to provide a simple, secure, and convenient shopping experience for customers in the United States.
1. Accepted Payment Methods
We currently accept:
- Cash on Delivery (COD)
2. Payment Restrictions
We currently do not accept PayPal, Venmo, personal checks, or direct bank transfers for order payment at checkout.
3. Payment Currency
All prices listed on our website and at checkout are in US Dollars (USD $).
4. When Will I Be Charged?
Payment Collection: Payment is collected at the time of delivery.
Confirmation: Once your order is placed successfully, an order confirmation can be provided to the customer.
Processing: Orders are processed and prepared for shipment after order confirmation.
5. Payment Security
Our website is designed to use secure HTTPS/SSL when enabled by the hosting provider. Because our checkout uses Cash on Delivery, we do not collect or store credit/debit card or online banking payment details on the website. Orders may be verified to help reduce fraud or incorrect deliveries.
6. Order Verification
Please ensure your shipping and contact information is accurate when placing your order. Orders requiring additional verification may be delayed or cancelled for security reasons.
7. Refunds
Refunds are handled according to our Refund Policy. Approved refunds are processed within 7 business days after the returned item is received, inspected, and approved.
Business Information
Business Name: Planet Bag Hub
Business Days: Monday To Friday (8 AM–5 PM)
Customer Support: 24/7 Hours
Business Phone: +1 713-266-5999
Email: support@planetbaghub.shop
Business Address: 7501 Harwin Dr. C-103D, Houston, TX 77036, United States
Response Time: We are committed to responding to all inquiries within 24 Hours.